University of Michigan: Robots Who Goof - Can We Trust Them Again?
August 11, 2021
August 11, 2021
ANN ARBOR, Michigan, Aug. 11 (TNSRes) -- The University of Michigan issued the following news release:
When robots make mistakes--and they do from time to time--reestablishing trust with human co-workers depends on how the machines own up to the errors and how human-like they appear, according to University of Michigan research.
In a study that examined multiple trust repair strategies--apologies, denials, explanations or promises--the researchers found that certain app . . .
When robots make mistakes--and they do from time to time--reestablishing trust with human co-workers depends on how the machines own up to the errors and how human-like they appear, according to University of Michigan research.
In a study that examined multiple trust repair strategies--apologies, denials, explanations or promises--the researchers found that certain app . . .