Consumer Bankers Association: J.D. Power Study - Traditional Banks Outperformed Fintechs in Consumer Lending Customer Satisfaction
June 10, 2021
June 10, 2021
WASHINGTON, June 10 (TNSRep) -- The Consumer Bankers Association issued the following statement:
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Consumer Bankers Association President and CEO Richard Hunt issued the following statement after J.D. Power released the results of its 2021 U.S. Consumer Lending Satisfaction Study, which found even as the consumer lending landscape shifted dramatically over the past year, traditional banks outperformed fintech lenders on customer satisfaction:
"Thro . . .
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Consumer Bankers Association President and CEO Richard Hunt issued the following statement after J.D. Power released the results of its 2021 U.S. Consumer Lending Satisfaction Study, which found even as the consumer lending landscape shifted dramatically over the past year, traditional banks outperformed fintech lenders on customer satisfaction:
"Thro . . .