CHATTANOOGA, Tennessee, Oct. 22 (TNSRes) -- The University of Tennessee's Chattanooga Campus issued the following news release:

It can be hard sometimes to convince people to use something new, even if that something new is just for them.

"Just because you provide a service doesn't mean people will use it," said Chandra Ward, assistant professor of sociology, social, cultural and justice studies at the University of Tennessee at Chattanooga.

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