Listen Up!: How to Tune In to Customers, Turn Down the Noise
October 22, 2020
October 22, 2020
HOBOKEN, New Jersey, Oct. 22 -- John Wiley and Sons issued the following news release:
Savvy leaders know that the one voice that matters most is the voice of the customer. But are we really listening? In these uncertain times, businesses are trying to survive and thrive. People want to know: what will the future look like? In her new book, Listen Up!, Author and Vice President of Customer and Market Insights at Salesforce, Karen Mangia reminds us of the words of Eleanor Roosevelt: . . .
Savvy leaders know that the one voice that matters most is the voice of the customer. But are we really listening? In these uncertain times, businesses are trying to survive and thrive. People want to know: what will the future look like? In her new book, Listen Up!, Author and Vice President of Customer and Market Insights at Salesforce, Karen Mangia reminds us of the words of Eleanor Roosevelt: . . .