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NICE: Independent Research Firm Finds 80% of Business Leaders Consider Robotic Process Automation Important to Improving Customer Service Excellence
November 25, 2019
HOBOKEN, New Jersey, Nov. 25 -- NICE, an enterprise software solutions provider, issued the following news release:

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- Robotic Process Automation exceeded respondents' expectations in improved data quality, compliance and productivity

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NICE (Nasdaq: NICE) today announced insights from a new commissioned research study conducted by Forrester Consulting that shows the connection between improved customer service and Robotic Process . . .

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