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CRUCIAL CONVERSATIONS: TOOLS FOR TALKING WHEN STAKES ARE HIGH
September 03, 2008
KANSAS CITY, Kan., Sept. 3 - The University of Kansas Medical Center issued the following news release:

Problem-plagued organizations mired in mediocre results often share the same root cause: perplexed employees who are not quite sure how to bring up touchy, controversial and complex issues and then resolve them. As part of the University of Kansas Medical Center Continuing Education Series, individuals can learn how to better communicate in the complex health care environment.

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