Sunday - December 22, 2024

Systems and Methods for Handling Customer Conversations at a Contact Center

ALEXANDRIA, Virginia, Dec. 17 -- KORE.AI, INC., Orlando, Florida has been assigned a patent (No. US 12170743 B2, initially filed Feb. 9, 2024) developed by three inventors Rajkumar Koneru, Windermere, Florida; Prasanna Kumar Arikala Gunalan, Hyderabad, India; and Rajavardhan Nalluri, Hyderabad, India, for "Systems and methods for handling customer conversations at a contact center." . . .

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