Monday - December 23, 2024

Speech Recognition for Providing Assistance During Customer Interaction

2024-11-26

ALEXANDRIA, Virginia, Nov. 26 -- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY, Bloomington, Illinois has been assigned a patent (No. US 12153613 B1, initially filed May 21, 2020) developed by Sylvia Hernandez, Normal, Illinois, for "Speech recognition for providing assistance during customer interaction." . . .

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Speech Recognition for Providing Assistance During Customer Interaction

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