Customer Journey Contact Linking to Determine Root Cause and Loyalty
Copyright © Targeted News Service 2024
2024-11-05
ALEXANDRIA, Virginia, Nov. 5 -- CALLMINER, INC., Waltham, Massachusetts has been assigned a patent (No. US 12137186 B2, initially filed March 1, 2022) developed by seven inventors Michael C. Dwyer, Fort Myers, Florida; Erik A. Strand, Fort Myers, Florida; Scott R. Wolf, Fort Myers, Florida; Frank Salinas, Fort Myers, Florida; Jeffrey A. Gallino, Lexington, Massachusetts; Scott A. Kendrick, Fort Myers, Florida; and Shaoyu Xue, Valrico, Florida, for "Customer journey contact linking to determine . . .