Nearly Nine Out of 10 Decision Makers Rank the Phone as the Most Important Outbound Channel for Meeting Customer Service Goals and Increasing Revenues
March 18, 2025
March 18, 2025
CHICAGO, Illinois, March 18 -- TransUnion, a risk information provider, issued the following news release:
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Nearly Nine Out of 10 Decision Makers Rank the Phone as the Most Important Outbound Channel for Meeting Customer Service Goals and Increasing Revenues
Independent research commissioned by TransUnion highlights need for authenticated, branded calls to help increase customer engagement and reduce call spoofing
While channels like email . . .
* * *
Nearly Nine Out of 10 Decision Makers Rank the Phone as the Most Important Outbound Channel for Meeting Customer Service Goals and Increasing Revenues
Independent research commissioned by TransUnion highlights need for authenticated, branded calls to help increase customer engagement and reduce call spoofing
While channels like email . . .