Thursday - November 21, 2024
High-tech hospitality: Ph.D. student Abraham Terrah offers insight into AI's growing role in hotel service
November 06, 2024
STILLWATER, Oklahoma, Nov. 6 -- Oklahoma State University issued the following news:

After a long day of navigating noisy airports and congested highways, an exhausted traveler enters a hotel room with expectations of peace and comfort.

Then, an unexpected voice greets the guest, and it doesn't belong to a person.

No, this isn't the beginning of a fantastical ghost story. As hotels implement artificial intelligence-powered technologies such as voice assista . . .

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