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Customer service management team works to elevate user experience, customer outcomes
July 26, 2024
WASHINGTON, July 26 -- The U.S. Department of Defense's Defense Logistics Agency issued the following news:

The Defense Logistics Agency's customer service management team shared expectations about new ServiceNow features that will help enhance users' experience and improve customer support during a July 17 meeting in Battle Creek, Michigan.

The configurable workspace feature is expected to go live mid-August and will allow users to have multiple tabs open in one screen . . .

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