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Frontier, Spirit, JetBlue Rank Worst in 2023 as Airline Complaints Hit New Record
July 09, 2024
WASHINGTON, July 9 (TNSres) -- The U.S. Public Interest Research Group Education Fund issued the following news release:

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Alaska, Southwest, Delta rank best; cancellations dropped in 2023 but delays increased

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Complaints against U.S. airlines increased by nearly 29% and hit a new record in 2023, even though the number of passengers increased only 11% compared with 2022, according to The Plane Truth 2024, a new report by U.S. PIRG Educ . . .

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