Healthcare Service Provider Increases Agent Capacity by 10 Percent With Verint Intelligent Virtual Assistant
July 17, 2024
July 17, 2024
MELVILLE, New York, July 17 -- Verint Systems, an analytics company that sells software and hardware products for security, surveillance and business intelligence, issued the following news release on July 16, 2024:
Verint(R) (NASDAQ: VRNT), The CX Automation Company(TM), today announced that a healthcare service provider has reported a 10 percent increase in their contact center agent capacity after deploying the Verint Intelligent Virtual Assistant (IVA).
The company . . .
Verint(R) (NASDAQ: VRNT), The CX Automation Company(TM), today announced that a healthcare service provider has reported a 10 percent increase in their contact center agent capacity after deploying the Verint Intelligent Virtual Assistant (IVA).
The company . . .