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Verint TimeFlex Bot Leverages AI to Revolutionize Contact Center Agent Scheduling
March 20, 2024
MELVILLE, New York, March 20 -- Verint Systems, an analytics company that sells software and hardware products for security, surveillance and business intelligence, issued the following news release on March 19, 2024:

Verint(R) (NASDAQ: VRNT), The Customer Engagement Company(R), today announced the launch of the Verint TimeFlex Bot to redefine agent scheduling flexibility in the contact center, dramatically elevating employee experience (EX) and reducing manual effort for scheduling . . .

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