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Standardization and Improving the Customer Experience are Focus at Second Customer Service Management Summit
March 01, 2024
FORT BELVOIR, Virginia, March 1 -- The U.S. Department of Defense's Defense Logistics Agency issued the following news:

By Kathy Hausknecht, DLA Logistics Operations

The Defense Logistics Agency's Customer Support Division recently hosted its second enterprise-wide Customer Service Management Summit in Lorton, Virginia.

More than 50 representatives from DLA's major subordinate commands and DLA Information Operations attended the three-day event, at which th . . .

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