N.Y. A.G. James Secures $740,000 From Online Mental Health Provider for Its Burdensome Cancellation Process
December 29, 2023
December 29, 2023
ALBANY, New York, Dec. 29 -- New York Attorney General Letitia James issued the following news release on Dec. 28, 2023:
New York Attorney General Letitia James today secured more than $740,000 from Cerebral, an online mental health provider, for maintaining a long and burdensome cancellation process and continuing to charge consumers after they tried to cancel. An investigation by the Office of the Attorney General (OAG) found Cerebral required subscribers to cancel by email, but t . . .
New York Attorney General Letitia James today secured more than $740,000 from Cerebral, an online mental health provider, for maintaining a long and burdensome cancellation process and continuing to charge consumers after they tried to cancel. An investigation by the Office of the Attorney General (OAG) found Cerebral required subscribers to cancel by email, but t . . .