GSA Launches Pilot Partnerships to Help People Get Benefits Through Text Messaging
December 15, 2023
December 15, 2023
WASHINGTON, Dec. 15 -- The General Services Administration issued the following news on Dec. 14, 2023:
Through a new GSA team, four state and local government agencies will be able to start sending customized text messages about application deadlines, interview reminders, fraud reduction, and other critical service updates to people who opt in as well as their own agency staff. This will help improve customer experience and service delivery to program beneficiaries at minimal cost t . . .
Through a new GSA team, four state and local government agencies will be able to start sending customized text messages about application deadlines, interview reminders, fraud reduction, and other critical service updates to people who opt in as well as their own agency staff. This will help improve customer experience and service delivery to program beneficiaries at minimal cost t . . .