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Method may improve cities' responses to resident service calls
December 05, 2023
ITHACA, New York, Dec. 5 -- Cornell University issued the following news:

Researchers from Cornell Tech have developed a method to identify delays in the reporting of incidents such as downed trees and power lines, which could lead to practical insights and interventions for more equitable, efficient government service.

Their method, which works without knowing exactly when an incident occurred, uses the frequency of reports of the same incident by separate individuals . . .

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