Agency's Customer Service Team Working to Standardize Metrics, Improve User Experience
December 05, 2023
December 05, 2023
FORT BELVOIR, Virginia, Dec. 5 -- The U.S. Department of Defense's Defense Logistics Agency issued the following news:
By Kathy Hausknecht, DLA Logistics Operations
More than 50 customer-facing employees from across the Defense Logistics Agency met in person and online for a three-day Customer Service Management Summit in November. The attendees included customer account specialists from the six major subordinate commands, business program analysts, site integrators, di . . .
By Kathy Hausknecht, DLA Logistics Operations
More than 50 customer-facing employees from across the Defense Logistics Agency met in person and online for a three-day Customer Service Management Summit in November. The attendees included customer account specialists from the six major subordinate commands, business program analysts, site integrators, di . . .