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Hirono Urges Social Security Administration To Reduce Call Hold Times For Hawaii Beneficiaries
February 11, 2023
WASHINGTON, Feb. 11 -- Sen. Mazie K. Hirono, D-Hawaii, issued the following news release and letter:

U.S. Senator Mazie K. Hirono (D-HI) sent a letter to Dr. Kilolo Kijakazi, Acting Commissioner of the Social Security Administration (SSA), urging her to take action to reduce call hold times for individuals calling from Hawaii. Due to a recent change in how calls to SSA call centers are routed, callers from Hawaii have been experiencing longer hold times, making it harder for them to . . .

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