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Frost & Sullivan: Contact Center Service Providers Compete Over Automation Technologies to Gain Competitive Edge in Latin America
February 14, 2020
SAN ANTONIO, Texas, Feb. 14 -- Frost and Sullivan, a provider of market research and analysis, growth strategy consulting and corporate training services across multiple industries, issued the following news release:

The Contact Center Outsourcing Services Market in Latin America and the Caribbean is expected to generate revenues of over $12.6 billion by 2024. As clients realize that customer experience is becoming the primary factor impacting customer loyalty and the key differenti . . .

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