Bain and Co.: Seamless Digital Experience the Key to Retaining Banking Customers as Tech Threat Looms
November 18, 2019
November 18, 2019
NEW YORK, Nov. 18 -- Bain and Co., a management consulting firm, issued the following news release:
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- Bain & Company's tenth annual study on retail banking trends finds that banks continue to lose business to fintechs and single-line specialists--but stopping the leak is possible
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For the first time ever, Bain & Company has tracked banking customers' experiences and moments during specific transactions that that both irritate . . .
* * *
- Bain & Company's tenth annual study on retail banking trends finds that banks continue to lose business to fintechs and single-line specialists--but stopping the leak is possible
* * *
For the first time ever, Bain & Company has tracked banking customers' experiences and moments during specific transactions that that both irritate . . .