NICE InContact Receives Highest Scores in Both Western Europe and North America Use Cases in Gartner Report
October 30, 2019
October 30, 2019
NEW YORK, Oct. 30 -- NICE, an enterprise software solutions provider, issued the following news release:
NICE inContact (Nasdaq: NICE) today announced that it received the highest product scores across four of five use cases in the Gartner Critical Capabilities for Contact Center as a Service1 report, including the highest scores in both geographic use cases, Western Europe and North America, and two application use cases, customer engagement center and agile contact center, for CXo . . .
NICE inContact (Nasdaq: NICE) today announced that it received the highest product scores across four of five use cases in the Gartner Critical Capabilities for Contact Center as a Service1 report, including the highest scores in both geographic use cases, Western Europe and North America, and two application use cases, customer engagement center and agile contact center, for CXo . . .