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Reference and User Services Association Offers Course on Mastering Emotional Intelligence
August 07, 2019
CHICAGO, Illinois, Aug. 7 -- The Reference and User Services Association, a division of the American Library Association, issued the following news release:

Register now for the upcoming Mastering Emotional Intelligence course being offered by the Reference and User Services Association.

Emotional Intelligence (EI) is an indispensable skill that can help you and your staff communicate more effectively and help foster a more inclusive library environment. EI is a trait t . . .

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