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Library Leadership and Management Association Webinar Helps Library Leaders Guide Their Staffs Through Changing Roles
July 29, 2019
CHICAGO, Illinois, July 29 -- The Library Leadership and Management Association, a division of the American Library Association, issued the following news release:

For decades, front-line circulation and access services staff focused primarily on the transactional nature of circulating materials. But times have changed, and those same staff are seeing their roles evolve to become primarily interactional. Today they are often the main face of the library and serve patrons with all ty . . .

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