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DLA: Troop Support Contracting Officer Makes Impact Through Process Improvement
July 25, 2019
PHILADELPHIA, Pennsylvania, July 25 -- The U.S. Department of Defense's Defense Logistics Agency issued the following news:

By Mikia Muhammad

An unexpected opportunity to take a Lean Six Sigma training class jumpstarted a Defense Logistics Agency Troop Support contracting officer's process improvement acumen and organizational impact.

Robert Fagan, a contracting officer with Clothing and Textiles' heraldic team, led a continuous process improvement project . . .

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