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New York State PSC Considers Steps to Improve NY American Water's Customer Service
July 11, 2019

ALBANY, New York, July 11 -- The New York State Public Service Commission issued the following news release:

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- Independent Consultant Uncovers Problems that Led to Sharp Rise in Consumer Complaints

- Steps Taken to Improve Communications and Customer Service

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ALBANY -- The New York State Public Service Commission (Commission) today accepted an independent auditor's final report regarding the elevated number of bill compl . . .

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