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Patient Beware: Indiana University Researchers Diagnose Crowdsourced Hospital Ratings
September 06, 2018
BLOOMINGTON, Indiana, Sept. 6 -- Indiana University issued the following news release:

Consumers can go to Google, Yelp and Facebook for crowdsourced insight about the experiences they'll have at a hospital, but they shouldn't expect foolproof guidance on the quality of care they will receive, according to new Indiana University research.

Researchers Victoria Perez and Seth Freedman of IU's School of Public and Environmental Affairs compared social media ratings offered . . .

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