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VA IG: Improvements Needed for VBA's Claims Automation Project
November 27, 2023
WASHINGTON, Nov. 27 (TNSrep) -- The Veterans Affairs Inspector General issued the following oversight report (No. 22-02936-175) on Sept. 25, 2023, entitled "Improvements Needed for VBA's Claims Automation Project."

Here are excerpts:

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Executive Summary

The Veterans Benefits Administration (VBA) established the Office of Automated Benefits Delivery (ABD) in October 2021. The office's goals were to leverage data and technology to s . . .

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