Friday - December 15, 2017
Continued Negligence at Veterans Crisis Line
March 20, 2017
ARLINGTON, Va., March 20 -- Concerned Veterans for America issued the following news release:

Today, the VA Office of Inspector General (OIG) released a report revealing continued failures and widespread negligence under the Veterans Crisis Line (VCL) at the Department of Veterans Affairs (VA).

The OIG's evaluation discovered deficiencies in multiple areas. The report found that some backup call centers used a queuing process that may lead veterans to perceive they . . .

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