Gartner Reveals Three Technologies That Will Transform Customer Service and Support By 2028
August 31, 2023
August 31, 2023
STAMFORD, Connecticut, Aug. 31 (TNSres) -- Gartner, an information technology research and advisory company, issued the following news release:
Generative AI, digital customer service, and conversational user interfaces (CUIs) will transform customer service and support by 2028, according to Gartner, Inc.
"The common theme of these three technologies are their ability to streamline the customer journey and enable customer service leaders to meet customers' gro . . .
Generative AI, digital customer service, and conversational user interfaces (CUIs) will transform customer service and support by 2028, according to Gartner, Inc.
"The common theme of these three technologies are their ability to streamline the customer journey and enable customer service leaders to meet customers' gro . . .