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DOT Reports Huge Number of Consumer Complaints Against Airlines Over Failure To Provide Refunds For Canceled Flights
June 27, 2020
YONKERS, New York, June 27 -- Consumer Reports issued the following news release:

Consumer Reports called on Department of Transportation Secretary Elaine Chao to use her authority to require airlines to provide refunds to passengers whose travel was disrupted by the COVID-19 pandemic. CR is renewing its call for Secretary Chao to take action in light of a new DOT report (https://www.transportation.gov/sites/dot.gov/files/2020-06/June%202020%20ACTR.pdf) showing a huge number of comp . . .

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